Information on the right to withdraw from the contract for consumers


Right of withdrawal from the contract

You may withdraw from your contractual declaration in writing (e.g. letter, fax, e-mail) within two weeks without any reasons being required or - in case you receive the item in question before the expiry of the time limit - by returning the item. The time limit shall start upon receipt of this information in writing, however, neither before the consignee receives the goods (in case of recurring deliveries of similar goods not before the first partial delivery is received) nor before we fulfill our duty to inform in accordance with section 312c, paragraph 2 of the German Civil Code in conjunction with section 1, paragraphs 1, 2 and 4 of the Ordinance concerning the Duty to Inform of the German Civil Code, as well as our obligations in accordance with section 312e, paragraph 1, clause 1 of the German Civil Code in conjunction with section 3 of the Ordinance concerning the Duty to Inform of the German Civil Code. If the written withdrawal or the item is dispatched in good time, the time limit for the withdrawal from the contract shall be deemed observed. Such withdrawal should be addressed to:

Euro-Line Solar GmbH
Balduinstr. 47
Telefax: 06542 96 19 240
widerruf@me2solar.com

Consequences of the withdrawal from the contract

In case of an effective withdrawal from the contract, the parties shall be obliged to return whatever has been received in performance of the contract and benefits derived therefrom, if any (e.g. interest). Should you be unable to return the service and/or goods received in whole or in part, or should you only be able to return such service and/or goods in a deteriorated condition, you shall have the obligation to compensate us for such loss in value. This shall not apply to the supply of items if such deterioration of the item is due to the inspection of such item in a way it would have been possible had such item been bought in a store. You shall have no obligation to compensate us for a loss in value if the deterioration occurred despite the proper use of the item. Goods which can be sent in a package must be returned at our risk. You shall bear the costs for such return of goods if the delivered goods correspond to the goods you ordered and if the price of the returned goods does not exceed EUR 40.00 or, in case the price does exceed the amount of EUR 40.00, if you have not yet paid the consideration or any contractually agreed partial payment as of the time of withdrawal from the contract. Otherwise, you may return the goods free of charge. Goods which cannot be sent in a package shall be collected at your address. You shall have the obligation to fulfill any reimbursement obligations within 30 days. For you, the time limit shall commence upon dispatch of your notice of withdrawal from the contract or the item, for us upon receipt thereof.

General Information

1. Please avoid damage to and contamination of the goods. Please return the goods in their original packaging with all accessories and with all packaging components. If required, please use a protective additional packaging. Should you not have the original packaging anymore, please use adequate packaging to suitably protect the goods from transport damage.

2. Please do not return the goods to us freight forward, if possible. Upon request, we shall reimburse you for the postal charges in advance unless they are payable by you.

3. Please note that the numbers 1 - 2 above do not constitute a pre-condition for the effective exercise of the right of withdrawal from the contract.